Shipping policy

Welcome to LACE IN THE SKY. ✨

We are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your doorstep. Please review our Shipping Policy below for information about order processing, shipping methods, tracking, and delivery.

✦ Order Processing

After your order is successfully placed and payment has been confirmed, our fulfillment team will carefully prepare your items for shipment.

Processing Time

1–3 Business Days

Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed outside business hours will be processed on the next available business day.
Processing times may be slightly extended during holidays, promotions, or peak shopping periods.

Each order is carefully inspected and packaged before shipment to ensure accuracy and quality.

🚚 Shipping Methods & Rates

We currently offer shipping within the United States.

Shipping Method	Order Amount	Shipping Fee
Standard Shipping	$0.00 – $54.99	$10.00
Free Shipping	$55.00+	FREE
Expedited Shipping	$0.00 – $99.99	$18.00
Free Expedited Shipping	$100.00+	FREE

Shipping fees are automatically calculated during checkout.

⏰ Estimated Delivery Time

📦 Standard Shipping

Estimated delivery:

7–15 Business Days

🚀 Expedited Shipping

Estimated delivery:

6–10 Business Days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, and other unexpected situations.

🔎 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

Tracking updates usually become available within 24–48 hours after the carrier scans your package.

If you have any questions regarding your shipment, please contact our support team:

📧 help@lacelnthesky.com

🌸 Shipping Information

To help ensure successful delivery:

Please confirm your shipping address before completing your order.
Shipping addresses cannot be changed after an order enters processing.
Orders with multiple items may be shipped separately depending on inventory availability.
Shipping carriers are selected based on destination and service availability.
We currently do not ship to APO, FPO, or DPO military addresses.

⚠️ Shipping Delays

While we work hard to deliver your order on time, delays may occasionally occur due to circumstances beyond our control, including:

Severe weather conditions
Carrier delays
Public holidays
High shipping volumes
Transportation issues
Incorrect or incomplete shipping information

We appreciate your patience and understanding.

📦 Lost or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

To help us investigate, please provide:

Order Number
Photos of the package
Photos of the shipping label
Photos of the damaged item (if applicable)

Our team will review your request and work with the shipping carrier to provide assistance.

🏡 Business Information

LACE IN THE SKY

1282 Peggy Ln NW
Conyers, GA 30012
United States

Business Correspondence Only – Not a Return Address

Please note that this address is for business correspondence only and is not our return warehouse.

If you need to return an item, please contact our Customer Support Team first. We will provide the correct return instructions and return address after your request has been approved.

💌 Contact Us

For questions about shipping or delivery, please contact: