Contact information
🌷 Welcome to LACE IN THE SKY.
We are always happy to hear from you. Whether you have questions about our collections, need help with an order, or would like more information, our customer support team is here to provide assistance.
Get In Touch
💌 Customer Support Email
We aim to respond to all inquiries within 24–48 business hours (Monday–Friday).
For order-related questions, please include your Order Number so we can assist you more efficiently.
Customer Support
Our team is available to help with:
Order Status & Tracking
Shipping Information
Return & Refund Requests
Product Details
Size Recommendations
Payment Questions
Website Support
General Customer Service
Business Information
LACE IN THE SKY
📌 Business Address
1282 Peggy Ln NW
Conyers, GA 30012
United States
Business Correspondence Only – Not a Return Address
Please note that this address is provided for business correspondence only and is not our return warehouse.
If you need to return an item, please contact our Customer Support Team first. We will provide the correct return instructions and return address after your request has been approved.
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday – Sunday
Closed
Messages received outside business hours will be answered on the next available business day.
Before Contacting Us
To help us assist you faster, please include:
Full Name
Email Address
Order Number (if applicable)
A detailed description of your inquiry
For damaged, defective, or incorrect items, please attach clear photos of the product, packaging, and shipping label so we can provide a solution as quickly as possible.
Thank you for choosing LACE IN THE SKY. 🦋
We truly appreciate your trust and support. Our goal is to provide elegant styles, thoughtful service, and a smooth shopping experience for every customer. 🌿
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